An Interview with Physician Assistant, Andrew Kitterman, on a Testimonial Recently Received
“Andrew Kitterman, PA-C worked wonders on my back. I thought I was going to need surgery but after my visit with Andrew and then seeing Dr. Kube, I don’t need surgery and I am 95% pain free. The ladies from the front desk are all professional and treat you great. Highly recommend Prairie Spine & Pain Institute.” – David
Interviewer: Good morning, Mr. Kitterman. We recently received a glowing testimonial from a patient named David about your work at Prairie Spine & Pain Institute. Could you share your thoughts on his experience?
Andrew Kitterman, PA-C: Good morning. Absolutely, I’d be happy to. First and foremost, I’m thrilled to hear that David had such a positive outcome. It’s always gratifying to know that our efforts have made a significant difference in someone’s life. When David came to me, he was dealing with severe back pain and, understandably, he was concerned about the possibility of surgery. Our approach at Prairie Spine & Pain Institute focuses on comprehensive care, tailored to each patient’s needs. After a thorough assessment, we developed a personalized treatment plan that didn’t involve surgery. Collaborating closely with Dr. Kube and the rest of the team, we aimed for the best possible outcome, and I’m delighted to hear that he’s now 95% pain-free.
Interviewer: That’s fantastic to hear. David also mentioned the professionalism of the front desk staff. How important is the overall patient experience at Prairie Spine & Pain Institute?
Andrew Kitterman, PA-C: The patient experience is absolutely paramount to us. It’s not just about treating the medical condition; it’s about providing compassionate, comprehensive care in a supportive and respectful environment. From the moment a patient walks through the door, we want them to feel comfortable, valued, and heard. The front desk staff, along with the entire team, plays a crucial role in creating this positive atmosphere. We believe that a welcoming environment can significantly contribute to the healing process and reduce the stress that often accompanies medical visits.
Interviewer: David also highly recommended Prairie Spine & Pain Institute. Why do you think patient testimonials are important for medical practices?
Andrew Kitterman, PA-C: Patient testimonials are invaluable. They provide genuine insight into the patient experience and the effectiveness of our treatments. Hearing directly from patients like David not only validates our efforts but also helps potential patients feel more confident in choosing Prairie Spine & Pain Institute for their healthcare needs. It’s a testament to the hard work and dedication of our entire team, and it motivates us to continually improve and uphold the high standards of care that our patients deserve.
Interviewer: Thank you for sharing your insights, Mr. Kitterman. It’s evident that your dedication to personalized care and the overall patient experience has a significant impact on your patients’ lives.
Andrew Kitterman, PA-C: Thank you. It’s my pleasure to be a part of a team that prioritizes patient well-being above all else. Our patients’ trust and satisfaction drive us to continue delivering the best possible care every day.
